Quality Policy


L & D AROMÁTICOS is a company specialized in "DESIGN, MANUFACTURING AND COMMERCIALIZATION OF AIR FRESHENERS FOR CARS AND HOME. PRODUCTION OF PERFUME COMPOSITIONS "of the highest quality and natural fragrances and whose purpose is to give the best service to its customers. The company wants to start a new stage in which the QUALITY would be the main reason and the basic criteria. It will be our permanent objective to work under documented and regularly verified QUALITY system, at the level set by the UNE-EN-ISO 9001 standards, as a way to ensure that all applicable requirements of the company are satisfied.

As a consequence of this decision, General Management commits to:

Compromises
  • We compromise to comply with the requirements of our clients, as well as the legal and regulatory requirements.
  • We compromise to improve steadily the effectiveness of the Quality Management System, focused on reaching the company's objectives in the most efficient way that satisfies our customers.
  • We compromise to offer the highest quality of our products in a standardized way, for the total client satisfaction, as a guarantee of continuity, growth and development.
  • We compromise to provide the material and human resources that are necessary for the objectives` achievement, with the conviction that implied costs are not more than the most profitable investment this company can aspire.

To achieve full involvement, we will have to develop the following points:

Strategies
  • Seeking the integration and active participation of all stuff to achieve their commitment to the Quality through the education, providing appropriate facilities and equipment.
  • Making the QUALITY, in our company, as a different concept with respect to the competition.
  • Implementing mechanisms to ensure continuous improvement of all processes, procedures and standards of this company.
  • Promoting the maximum quality of our services as the main commercial argument, focused on improving our products and developing the new ones.
  • Satisfying needs and expectations of our customers, by improved planning time in a process of correct orders lead time that answer to clients` demands.

In addition, with planning and development of Internal Audits and also with the help of an annually review of the system, we will verify the correct implementation and the optimal development of the established QUALITY System.